Managing ACP Processes


Helping Someone with ACP

Discussing ACP is easier if you have a trusting relationship with the person. Where possible, you should encourage the older person to discuss these matters with their family. It is easier if everyone knows what to expect. However, sometimes the person may not want particular family members involved in these discussions. So, discuss who should be aware of these conversations. Get them to clearly articulate at the beginning who they want to know about their ACP and/or ACD.

You should only discuss these matters with others if the older person has given you permission.

Starting a Conversation

Communication

Getting the Details Right

Making Sure People Know about the Document

Reviewing the Document


Page updated 05 December 2023

palliAGED is funded by the Australian Government Department of Health and Aged Care.